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FedEx Gears Up For Holiday Season

"Every package is important. We just try to get them all out. A lot of people use FedEx for a reason, because we do deliver on time. Therefore, every package is important. So Christmas package, daily package, medicine, we all try to do the same, get them delivered on time and safe," said Marshall Branch, one of the operations managers.
HAGERSTOWN, Md. – Santa may wear red, but he's got helpers who wear purple.

FedEx is gearing up for the holidays, and they're definitely in crunch mode.

FedEx workers in Hagerstown are up early and making sure holiday gifts get delivered on time.  Employees were at work at 6 a.m. Monday and are expected to work at least a full 12 hour day, sorting packages and loading them onto delivery trucks.

"Every package is important. We just try to get them all out. A lot of people use FedEx for a reason, because we do deliver on time. Therefore, every package is important. So Christmas package, daily package, medicine, we all try to do the same, get them delivered on time and safe," said Marshall Branch, one of the operations managers. 

And this may be the most wonderful time of year, but it's also the busiest for FedEx employees, like Scott Rebrook.

"Our volume increases this time of year probably by about 20 percent,” said Scott. “Normally we would do about an inbound of about 5,000 this time of year it jumps up to 8,000 and could possibly reach 9,000 by the end of the week."

And Marshall Branch agrees.

"We're going to have 7,800 inbound today, which is probably 2,000 off what our normal volume is. As you see, we're splitting down three different belts trying to get these packages delivered today," said Branch.

And workers who have been with FedEx for decades have seen huge changes over the years because of internet sales.

"30 years ago, it used to last from the day after Thanksgiving until Christmas day. But now with the internet and everything, we kind of cram everything in, in about two weeks. And the last week is always the worst," said Pam Godlove, one of the curriers at FedEx in Hagerstown.

So Santa may have less in his sleigh, but delivery companies like FedEx make up for it.

“This is it. This is what we've been told in the past, our Superbowl,” said Godlove.

And FedEx employees ask people who are expecting gifts and package, especially after dark, to please turn a porch light on, and to shovel the sidewalks for the curriers.

FedEx officials have said, if you want your gift by Christmas, then you need to get it to them by next Monday. Then they can get it out on Tuesday and to you on Christmas Day.
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